Out of 640 dealerships and more than 4,000 Subaru employees across the country, Rick's dedication has truly set him apart.At the conference, Rick had the honor of being recognized alongside Subaru of America's corporate leadership team, Subaru of New England's leadership, and members of Subaru's Love Promise University team-making this moment even more special.
Subaru Shining Star
Suburban Subaru's Own Shining Star
Our Service Manager, Rick Manas, has been recognized as one of only six winners nationwide of the prestigious Subaru Shining Star Award. Rick was honored on stage at the Subaru National Business Conference in Boston, MA, where he was celebrated for his outstanding commitment to customers, teammates, and the community.
What is a Subaru Shining Star?
The Subaru Shining Star Award is a recognition given by Subaru dealerships to individuals who exemplify the brand's core values-such as compassion, dedication, and community spirit. Nominees are often celebrated for going above and beyond in their roles, whether through exceptional customer service, volunteer work, or leadership within the dealership or local community. The award highlights Subaru's commitment to honoring people who make a meaningful impact and embody the company's "Love Promise" philosophy
Over 35 Years of Service
Rick has been part of Suburban Subaru since 1989, beginning as a lot attendant and working his way up to lead one of the busiest Subaru service departments in New England. Over his 35+ years here, he has earned the respect of both customers and colleagues, mentoring countless team members and ensuring that everyone who walks through our doors feels valued and cared for.
What makes Rick truly special is not only his commitment to exceptional service, but also his heart for the community. For more than 25 years, he has partnered with the local Fire Department on their annual Toys for Tykes program, helping bring joy to children during the holidays. He has also coordinated training for first responders on new Subaru technologies-such as the all-electric Solterra-to help keep our community safe.
Rick's customer care goes above and beyond.
As one longtime Subaru owner recently shared after experiencing a late-night vehicle issue: "Rick immediately put my mind at ease, arranged everything for me, and even had my car delivered back to my home once the repair was complete. This level of customer service is exceptional and I am incredibly grateful for the care and attention Rick showed me."
We couldn't agree more. Rick embodies the Subaru Love Promise every day, and we are so proud to have him leading our service team here at Suburban Subaru. Please join us in congratulating him on this well-deserved recognition as a Subaru Shining Star!
Our Commitment to the Love Promise
Suburban Subaru is dedicated to serving our local communities through the Subaru Love Promise. We are dedicated to our local communities, actively engaging in charitable initiatives and providing resources to initiatives in need of support, through volunteerism and drives. Through partnerships with various organizations, we extend support to those in need, fostering a culture of compassion and generosity. Our commitment goes beyond selling cars; it's about making a meaningful difference in the lives of those we serve.
