Updated 09/08/2020 

Suburban Subaru is open and committed to helping you meet your vehicle and transportation needs. We have increased our already high standards of sanitizing for everyone's safety. We continue to monitor information from state health authorities and the CDC for their guidance and recommendations on how we can help to prevent the spread of this virus! We'll continue to operate with reduced hours and staffing.

Our steps include:

  • All customers are required to wear appropriate face masks covering their nose and mouth (Masks are mandatory for all staff members)
  • Sanitizing stations available on-site, at all entrance/exits and at various stations throughout dealership
  • Thorough cleanings of all dealership facilities nightly and high touch areas through-out the day.
  • Staff Wellness Checks- Providing our staff with specific instructions on hand washing and the importance of staying home if they are not feeling well
  • Adhering to the recommended six feet of social distancing
  • Visible traffic flow throughout dealership
  • No magazine's or children's area at this time.

Our showroom is open! Vehicle Sales is open from 9:00 am to 5:00 pm Monday-Saturday, closed on Sunday.

  • Operating by appointment, however walk-ins will be assisted to the best of our ability!
  • Home Service available including Demo Drive & Delivery- by request only
  • All communication can occur via phoneonline or by email!
  • Test drives will be completed by customer alone, or with product specialist in the backseat if requested
  • Necessary documentation will be exchanged electronically when possible

Parts, Service at Suburban Subaru and Service at Ed's Garage; Hours of operation: 7:00 am to 5:00 pm Monday-Saturday, closed on Sunday.

  • In order to practice social distancing, we are eliminating physical contact with customers or our staff.
  • Communications related to your service can be completed by phone, text, or email
  • Payments can be accepted via credit or debit card, apple pay, google pay or over the phone.

We're offering a few options, please be sure to contact service prior to make your arrangements!

  • Complimentary local at home or office pickup and drop off
  • After hours drop off and pickup
  • Complimentary Loaners available if your vehicle requires extensive repairs or service! 

Purchase your part online or by phone! We offer curbside delivery to your vehicle when you arrive. Just call us at (860)649-6550.

This is for your protection and ours as we do all we can to combat the spread of COVID-19

The safety of our employees and the community is our top priority. We will continue to take the extra steps necessary to keep our customers and associates safe.

We do appreciate any and all business, before, now and in the future. We thank you all for your patience and understanding. Please stay safe, stay healthy & practice social distancing.